Privacy Policy

Introduction

At Windex Software Solutions, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our software products and services. By using our services, you agree to the terms outlined in this Privacy Policy.

What Data We Collect ?

We collect various types of data to provide and improve our services. The types of data we collect include:

1. Personal Identification Information: This includes your name, email address, phone number, and other similar contact information.
2. Usage Data: Information about how you use our products and services, including your IP address, browser type, operating system, referral URLs, and the pages you visit.
3. Technical Data: This includes information about your device, software, and network connection, such as device type, operating system, browser type, and other technical data.
4. Transaction Data: Details about transactions you make with us, including payment information and order history.
5. Support and Feedback Data: Information you provide when you contact our support team, submit feedback, or participate in surveys.

How We Use Data and Why ?

We use the collected data for various purposes, including:

• To Provide and Maintain Our Services: Ensuring our products and services function correctly and providing you with a seamless user experience.
• To Improve Our Services: Analyzing usage data to enhance and optimize our products, services, and overall user experience.
• To Communicate with You: Sending you updates, newsletters, promotional materials, and other information that may be of interest to you.
• To Process Transactions: Handling payments, managing orders, and fulfilling contractual obligations.
• To Provide Customer Support: Assisting you with any issues or questions you may have about our products and services.
• To Ensure Security: Monitoring and improving the security of our products and services to protect your data from unauthorized access and breaches.

Who Data Is Shared With ?

We do not sell your personal data. However, we may share your data with the following categories of recipients:

1. Service Providers: Third-party companies and individuals that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
2. Legal Authorities: Government entities, law enforcement agencies, or other organizations if required by law or if we believe such disclosure is necessary to protect our rights, comply with legal obligations, or ensure the safety of our users.

What Rights Users Have Over Their Data ?

As a user, you have certain rights regarding your personal data, including:

• Access and Correction: You have the right to access your personal data and request corrections if the information is inaccurate or incomplete.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Data Deletion: You can request the deletion of your personal data, subject to certain legal obligations we may have.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Object to Processing: You can object to the processing of your personal data for direct marketing purposes or if you believe that processing is not justified.

To exercise any of these rights, please contact us using the information provided below.

How to Contact Us about the Privacy Policy ?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Windex Software Solutions
• Email: [email protected]
• Phone: +91 80000 85120 / 21
• Address: 424, Midas Square, Godadara Rd, Parvat Patiya, Surat, Gujarat 395010

We are committed to responding to your inquiries promptly and addressing any concerns you may have regarding your privacy and data security.

Changes to This Privacy Policy !

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and provide notice as required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By continuing to use our services after any changes come into effect, you agree to the revised Privacy Policy.